Primus e-Care - Residential Services

e-Care Registration Registration Step 2 of 5


Please enter your PRIMUS account number and postal code as it appears on your monthly invoice and your contact e-mail address below. When finished click "Continue".

PRIMUS Account #:
Locate account #
Postal Code:
- (from your billing address)
PRIMUS Contact E-mail Address:

When finished, click "Continue" below.

Browser requirements: In order to use PRIMUS e-Care, your web browser must be set to accept javascript and cookies.

PRIMUS Account #
To find your PRIMUS account number check the top right hand corner of your bill/statement.

Click here for how to read your Primus invoice.

Postal Code
Please make sure to enter the postal code that is found on your monthly PRIMUS bill.

PRIMUS Contact E-mail Address
Only one login ID will be permitted to manage your eCare portal account. Your contact email must match the contact email we have on file and will become your user id.